This policy explains what personal data Kamer Life ("we", "us") collects when you visit kamerlife.com or play the game, why we collect it, who we share it with and what rights you have. Kamer Life is run by the Kamer Life team in Buea, Cameroon, which is responsible for your data. We follow the laws of Cameroon on personal data protection, cybersecurity and electronic commerce.
1. The data we collect
Data you give us
- Account: your username and password. Your password is stored only as a secure one-way hash; nobody at Kamer Life can read it. We do not ask for your real name, email address or date of birth to play.
- Your game: your character, progress, in-game money, items, homes, cars, friends and settings.
- What you write and post: public chat, private messages, group chats, posts, and messages you send through Feedback.
- Music promotion: if you promote a song, the audio file, its title, the artist name and the music link you give us.
- Payments: the Mobile Money phone number you enter, the amount, what you bought, the date and the payment status and reference returned by our payment provider.
Data collected automatically
- Login sessions: the date, your IP address and a short description of your device and browser, so you can see and end your sessions and so we can protect accounts.
- Technical logs: our servers keep short-lived logs (IP address, pages and errors) to keep the service running and secure.
- Voice chat: if you turn on your microphone, your voice is sent live to nearby players or the people in the same voice room. We do not record or store voice chat.
We do not use your phone's real location: positions in the game are positions on the game map only.
2. Why we use it
- To create your account, keep you logged in and save your game (needed to give you the service).
- To take payments, deliver what you bought, handle refund requests and keep the accounting records the law requires (contract and legal obligation).
- To keep the game safe: stop cheating, fraud, spam, abuse and payment disputes, and enforce our Terms (legitimate interest).
- To answer your messages and improve the game (legitimate interest).
We do not use your data for advertising and we do not make automated decisions that have legal effects on you.
3. Who we share it with
We never sell or rent your personal data. We only share what is needed with:
- Our payment provider (currently Fapshi) and the Mobile Money operators (MTN Cameroon, Orange Cameroon): your phone number, the amount and a payment reference, so the payment can be made. They handle your payment under their own privacy policies; the PIN is entered only on their side.
- Other players: your username, your character and what you post publicly are visible to other players. Private messages are visible to the people you send them to.
- Hosting: our servers are rented from a hosting company that stores the data for us and may not use it for anything else.
- Authorities: when the law requires it, for example a court order, or to protect players from fraud or harm.
Our pages load a font from Google Fonts, which receives your IP address when the page loads.
4. Cookies and storage on your device
We use one cookie, bl_session, to keep you logged in. It is required for the game to work and is not used for tracking. The game also saves your settings and some game files on your device (browser storage) so it loads faster. We do not use advertising or analytics cookies.
5. How long we keep it
- Account and game data: while your account exists. If you ask us to delete your account, we delete it within 30 days.
- Payment records: up to 10 years, because accounting and tax law requires it, even after the account is deleted.
- Session records and technical logs: up to 12 months.
- Database backups: up to 14 days.
6. How we protect it
All traffic uses HTTPS encryption. Passwords are hashed, the login cookie cannot be read by scripts, access to servers and the admin tools is restricted and protected by passwords, and payment callbacks from our provider are checked with a secret key. No system is perfectly secure, but if a breach affects your data we will inform you and the competent authority as the law requires.
7. Your rights
You can ask us to:
- tell you what data we hold about you and give you a copy;
- correct data that is wrong;
- delete your account and data (except what the law makes us keep);
- stop or limit a use of your data you object to.
Send your request to tambongslade17@gmail.com or through Feedback in the game, with your username. We may ask you to prove the account is yours (for example by sending the message while logged in). We answer within 30 days. You can also complain to the competent data protection authority in Cameroon.
8. Children
Kamer Life is meant for players aged 13 and over. Players under 18 must have the permission of a parent or guardian to play and must not make purchases without it. If you believe a child under 13 has an account, contact us and we will delete it.
9. Changes
We may update this policy when the game changes. We change the date at the top, and for important changes we tell players in the game before they apply.
10. Contact
Kamer Life team, Buea, South West Region, Cameroon
Email: tambongslade17@gmail.com